Delivery Manager — Belfast, UK

Joseph
Craig

I lead bespoke software and AI delivery programmes across defence, public sector and regulated finance, turning senior leadership vision into governed, working products.

SC Cleared Public Sector Consultancy Engagement AI Platform Delivery
SCROLL
$565M
Revenue programme managed at Rapid7
18+
Cross-functional team members led
£5.8M+
Budgets and contracts secured
80%
Process time reduction delivered at Citibank
Selected Programmes

Where I've delivered.

01
Apr 2026 — Present
Delivery Manager
Whitespace
  • Own end-to-end delivery of a bespoke, graph-native AI platform built for UK MOD and commercial clients concurrently, establishing the programme's governance framework (SteerCo, RAID, stakeholder management) from the ground up.
  • Lead cross-organisational integration workstreams, setting technical direction across engineering teams and triaging 55+ tickets into a working delivery pipeline for a live client pilot.
  • Drive commercial and client-facing outcomes, producing proposal materials for defence and policing verticals and coordinating phased delivery plans (POC → POV → MVP) for enterprise accounts.
  • Manage a cross-functional team of 18+ engineers, designers, and QA, translating technical delivery into executive-ready reporting and resourcing decisions.
02
Jul 2023 — Apr 2026
Senior Program Manager (IT)
Rapid7
  • Led the Channel Optimisation Program, managing 8 projects and 5 project managers, achieving $565M in revenue.
  • Implemented deal registration incentives, increasing channel-sourced revenue by $4.5M, and automated lead registration, cutting review time from 18 to 2 days.
  • Delivered a Go-to-Customer initiative migrating all customer quoting and fulfilment from NetSuite to Salesforce, consolidating Rapid7's quote-to-cash systems.
03
May 2022 — Jul 2023
Program Manager
First Derivatives (AIB Ireland)
  • Delivered compliant, bespoke solutions for AIB as a client engagement, leading a 20-person delivery team against Central Bank regulatory requirements.
  • Secured a £859,000 budget for Phase 2 by presenting project progress and the business case at Value Management Committee.
04
Jun 2021 — May 2022
Project Manager, Internal Audit
Citibank
  • Led a cross-border data clearance initiative, automating checks and reducing average completion time by 80% while ensuring compliance with international law.
  • Collaborated with the CTIO to automate audit report distribution, enhancing efficiency by 12%.
05
Jul 2019 — Jun 2021
Project Manager
Openreach
  • Led a government-funded Full Fibre pilot project, securing a £3,400,000 Northern Ireland contract and £1,600,000 in rural expansion funding, growing delivery from 200 to 10,000+ homes.
  • Developed cabling metrics tracking that saved £800,000 in FY2020/2021.
Capability

What I bring to the table.

Programme GovernanceRAID ManagementAgile DeliveryAI Platform DeliveryPublic SectorStakeholder ManagementRisk & Change Management Programme GovernanceRAID ManagementAgile DeliveryAI Platform DeliveryPublic SectorStakeholder ManagementRisk & Change Management
Regulated Financial ServicesConsultancy EngagementBespoke Software DeliveryExecutive ReportingBudget ManagementCross-Functional LeadershipCommercial Delivery Plans Regulated Financial ServicesConsultancy EngagementBespoke Software DeliveryExecutive ReportingBudget ManagementCross-Functional LeadershipCommercial Delivery Plans
Background

Education & certifications.

Geography with Education
University of Ulster, Coleraine — First Class Honours
Sep 2016 — Jun 2019
PMI-ACP: Agile Certified Practitioner
Project Management Institute
May 2023 — Present